This Auto-Renewal Policy outlines the procedures and terms under which services offered by rossetaltd.com are automatically renewed. The aim is to provide uninterrupted hosting, domain registration, and associated services to clients without manual intervention.
2. Scope
This policy applies to all customers who have purchased web hosting services, domain names, SSL certificates, or other related products from rossetaltd.com that are eligible for automatic renewal.
3. Auto-Renewal Terms
By default, all eligible services are set to auto-renew prior to the expiration date to avoid disruption.
The renewal period will match the original service term (e.g., monthly, annually) unless changed in the customer portal.
The renewal charge will be billed to the payment method on file approximately 5 to 15 days prior to service expiration.
Pricing for renewal may differ from the original purchase price and will be based on current rates at the time of renewal.
4. Client Responsibilities
Clients are responsible for maintaining valid and up-to-date payment information in their account.
Clients who wish to cancel the auto-renewal must disable it via the customer portal at least 24 hours before the renewal date.
Clients will receive email notifications prior to auto-renewal, including billing reminders and service expiration alerts.
5. Opt-Out and Cancellation
Auto-renewal can be managed at any time through the client dashboard under Billing or Service Settings.
Disabling auto-renewal will not cancel the current service term but will prevent automatic renewal at the end of the billing cycle.
Clients must manually renew services before expiration if auto-renew is disabled to avoid service interruption or termination.
6. Failed Payments
If the payment for the renewal fails, the system will retry the transaction up to three times over a 7-day grace period.
After unsuccessful attempts, the service may be suspended and/or terminated without further notice.
To restore suspended services, full payment must be made along with any applicable restoration fees.
7. Disclaimers
rossetaltd.com is not liable for any service disruption or data loss due to auto-renewal failure or client mismanagement.
It is the client's responsibility to verify renewal details, especially for third-party services like domain names or SSL certificates, which may have unique rules.
We reserve the right to change this policy at any time. Updates will be published on our website and effective immediately upon posting.
8. Contact Information
If you have questions or require assistance with managing your auto-renewal settings, please contact our support team:
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